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Aurik Australia

At Aurik, we make it easy for you to discover trending, affordable, high-quality products. Our mission is to bring you the latest trends at reasonable prices — without compromising on quality.
We carefully curate our range with your needs in mind, always putting the customer first. We offer free shipping on all orders and dedicated customer support to make your shopping experience as simple and enjoyable as possible.

Customer Support

Need help? Our dedicated support team is here for you. Send us an email at ✉️ info@aurikstore.com or fill in the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

How can I return my order?

Not happy with your order? Before opening a dispute in your Klarna portal, we kindly ask you to reach out to us at info@aurikstore.com

Use the subject line DISPUTE and let us know what's going on.

These emails are handled with the highest priority and will resolve your issue faster than filing a complaint through the Klarna portal!

My expected delivery time has passed. Where is my order?

99% of the time, orders are delivered within the expected delivery window.

Unfortunately, the delivery process can sometimes be delayed.

You can check the status of your order by contacting our customer support team via email. Please include your order number and send the email from the same address you used to place the order.

Before opening a dispute in your Klarna portal, we kindly ask you to reach out to us at info@aurikstore.com with the subject line: DISPUTE and let us know what's going on.

These emails are handled with the highest priority and will resolve your issue faster than filing a complaint through the Klarna portal!

When can I expect my order?

We believe you shouldn't have to overpay for the products you want, so we ship directly from our supplier.

This saves on shipping, storage, and packaging costs, allowing us to offer products at reasonable prices.

Order processing is divided into two parts:

Processing time: Your order is approved, quality checked, and packed. All orders are dispatched to the fulfilment centre within 48 hours of being placed.

Delivery time: This refers to the time it takes for goods to travel from the dispatch centre to their final destination.

Delivery typically takes 8–16 business days. Please note: There may be delays in the delivery of your parcel due to limited capacity in the transport sector.

Not happy with your order?

Before opening a dispute in your Klarna portal, we kindly ask you to reach out to us at info@aurikstore.com with the subject line: DISPUTE and let us know what's going on.

These emails are handled with the highest priority and will resolve your issue faster than filing a complaint through the Klarna portal!

Where do I find my tracking code?

You can track your parcel using your 4–5 digit order number (#xxxxx) and your email address.


Click here to track your order.

My tracking code isn't showing any information — how is that possible?

Tracking information becomes available from the moment your parcel is picked up by the carrier. Please note that there may be a delay in data transfer, and it can take a little while for the information to update on your order.